Covid refresher training accessed by two thirds of Enforcement Agents. Earlier this year CIVEA launched an updated training portal, containing refresher modules that were designed to consolidate knowledge on safe enforcement ...Read more
Early engagement can reduce the costs of debt repayment. Following on from its recent Debt Awareness Week initiative, which was publicly supported by many CIVEA members, leading debt charity StepChange has published a new rep...Read more
PO Box 745
If you wish to make a complaint against a member of CIVEA, please go to our complaints page and follow the procedure detailed there. Your email will be acknowledged within 5 working days.
CIVEA is unable to discuss complaint matters over the telephone and complaints should be sent in writing. This is to ensure that the details of your complaint are accurately recorded and understood which makes it easier in addressing your complaint thoroughly. Please advise if you have a disability, so that we can make reasonable adjustments.
You can contact us by email, letter or telephone.