March 2021

How we ensure quality training and qualification provisions. As the primary trade association for civil enforcement agencies, representing more than 95% of the industry, CIVEA encourages all of its members to ensure that Enfo...

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How the biggest loss in insurance history affects enforcement. Enforcement industry specialist Darren Coldspring from Verlingue, a leading UK chartered insurance broker, shares his advice on reducing the likelihood of increas...

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Understanding the nature of enforcement complaints. Enforcement Agents carry out essential duties in challenging circumstances and always aim for the highest standards. However, there are occasions when people feel the need t...

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0844 893 3922

PO Box 745

For general enquiries only, you can contact us by email (, letter or telephone.

If you have a complaint or concern about one of our members, please go to our complaints page for advice

CIVEA is unable to discuss complaint matters over the telephone and complaints should be sent in writing. This is to ensure that the details of your complaint are accurately recorded and understood which makes it easier in addressing your complaint thoroughly. Please advise if you have a disability, so that we can make reasonable adjustments.

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You can contact us by email, letter or telephone.