Winners announced at inaugural CIVEA Enforcement Excellence Awards.

Winners announced at inaugural CIVEA Enforcement Excellence Awards.

The winners have now been revealed from the first-ever enforcement industry excellence awards, following the annual CIVEA conference in London.

Reflection & Collection, the past, present and future of enforcement was held at the De Vere Grand Connaught Rooms, Covent Garden, on Thursday 21st April 2022. As the primary trade association for civil enforcement agencies in England & Wales, representing more than 95% of the industry, CIVEA encourages all of its members to network and offer thought leadership on common challenges and obstacles.

The CIVEA Enforcement Excellence Awards took place directly after the conference and saw a number of businesses and personnel recognised for ongoing commitment, contributions and success within the sector.

The winners from each category are as follows:

Outstanding Enforcement Agent

Dukes Bailiffs Limited

Local Authority Partnership – Revenues

Rundle & Co. Ltd

Innovation In Enforcement – Tier 1 & 2 Members

Bristow & Sutor

Innovation In Enforcement – Tier 3 Members

Whyte & Co

Best Vulnerable Support Initiative

CDER Group

Training & Development

Bristow & Sutor

Other businesses that were successfully shortlisted on the night included Equita and Ross & Roberts, Marston Holdings, ARP Enforcement Agency, JTR Collections Limited, Reventus Limited and High Court Enforcement Group.

Reflection & Collection was an opportunity to discuss the huge strides that have been taken in enforcement operations in recent times, building upon the regulatory reforms of 2014 and demonstrating the ongoing and proactive support provided to central and local government. Speakers included Lee Sharp (Head of Private Sector Engagement, Cabinet Office), Tessa Wearing (Policy Manager, Civil Enforcement, Ministry of Justice), Kevin Shaw (Senior Creditor Strategy Manager, Money and Pensions Service) and Catherine Brown, the newly announced Chair of the Enforcement Conduct Board (ECB).

CIVEA Chief Executive Officer, Russell Hamblin-Boone also spoke at the event and shared details of a new industry report that outlines the accelerated evolution of the civil enforcement process in recent times. On the success of the event and awards evening, he said,

“Many congratulations to all of the nominees and victors at our inaugural CIVEA Awards. Our judges were very impressed by the standard of entries in each category and the variety of forward-thinking, market-leading and superior service standards that were highlighted. Events like our conference and awards dinner are designed to enhance networking opportunities and promote the sharing of best practices for the benefit of the civil enforcement profession and local communities. We were delighted with the thoughtful debates and collaborative conversations that took place on the day and now look forward to even more fantastic outcomes being achieved across our industry in the near future. ”



CIVEA is the principal trade association representing civil enforcement agencies employing around 2000 certificated enforcement agents that operate in England and Wales. CIVEA represents 40 companies that make up over 95% of the entire enforcement industry.

CIVEA’s members work to enforce civil debt on behalf of local authorities and Her Majesty’s Courts and Tribunals Service (HMCTS) including council tax, business rates, parking fines, magistrates’ court fines, employment tribunal awards, child support payments, B2B and commercial rent arrears. This amounts to over half a billion pounds of unpaid taxes and fines recovered each year at no cost to the public bodies themselves. Each year CIVEA members receive over 3.5 million warrants and court orders.

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