CIVEA Enforcement Industry Excellence Awards 2024

CIVEA Enforcement Industry Excellence Awards 2024.

CIVEA hosted the second ever Enforcement Industry Excellence Awards at a gala dinner in London’s West End.

The CIVEA industry awards showcases the best practices in the enforcement sector and spotlight exceptional performance. The judges were keen to reward forward thinking, market-leading vision, or superior service standards that you bring to enhance the civil enforcement profession.

As an industry we operate discreetly under the radar. The Excellence Awards are an opportunity to embrace excellence and professionalism in the industry and celebrate success.

The glittering event was hosted Zoe Lyons an award-winning comedian and regular guest and presented on TV and radio.

Well done to all the finalists and congratulations to the winners!

The judges

Peter Wallwork – Non-Executive Director, Trustfolio

Robert Thompson – Chairman, Civil Court Users Association

Dave Pickering – Compliance, Adjudication and Review of Enforcement Panel

Claire Aynsley – Head of Membership & Compliance, Credit Services Association

Paul Bowden – Partner, Wilkin Chapman LLP

Kevin Shaw – Senior Creditor Strategy Manager, Money & Pensions Service

Outstanding Enforcement Agent - Recognising exceptional individual performance in the field

The judges were looking to award an enforcement agent who merits specific recognition.

Winner - Andrew McGregor, Hambury Tilmond Limited

Women in Enforcement

New to the awards programme, this was an open category for women working in the industry or related private or public sectors, who have made a significant contribution to enhance the role of women in the civil enforcement sector. This may be a contribution over a period of time or a recent new initiative. The judges were looking to award an individual who merits specific recognition. There were five high calibre finallists.

Winner Carole Kenney, CDER Group

Local authority partnership - Celebrating a community partnership with a local authority

The judges were seeking an example of a partnership with a local authority that leads to outstanding service and results, particularly using technology.

Winner - Rundle & Co Limited

Innovation in enforcement

The judges were looking to reward innovation that drives up industry standards, particularly where this involves the use of technology.

Winner (larger business) Dukes Bailiffs (Chat Bot)

Winner (small business) JTR Collections Limited (with Acquired Limited)

Best vulnerable support initiative - Acknowledging excellence in sustained welfare support for an individual or individuals

The judges rewarded an initiative that demonstrates a strong understanding of vulnerability and is an exceptional response to support an individual or individuals.

Winner (larger business) Equita Limited

Winner (small business) Hambury Tilmond Limited

Training and development - Demonstrating a successful and transformative training initiative

The judges awarded examples of training and development that have enhanced the performance of an organisation and promotes best practice.

Winner CDER Group